Atto3 Privacy Policy — How We Protect Your Information
User privacy is a core priority at atto3. This document clearly outlines the types of information we collect, how it is used, who it may be shared with, and your rights as a user of our platform in Malaysia.
Effective date: 1 January 2026. This policy may be updated from time to time.
This policy outlines atto3's data handling practices and our commitment to protecting the personal information of Malaysian users.
Information We Collect from Users
When you register and use the atto3 platform, we collect several categories of information to ensure our services are delivered safely and effectively to all users in Malaysia.
Full name, Malaysian phone number, email address, and encrypted password upon registration. This information is used to verify your identity and grant access to the platform.
Device type, operating system, browser version, IP address, and general location data. This information helps us optimise the platform experience across a wide range of mobile devices.
Details of local payment methods in MYR (RM), including bank account or e-wallet names. Full account numbers are not stored on atto3 servers — they are processed through a secure payment gateway.
Game activity logs, transaction records, pages visited, session duration, and platform usage patterns. This data is used to continuously improve platform functionality and security.
How Your Information Is Used
Atto3 uses the information collected solely for purposes related to operating the platform and improving the user experience. We do not sell or rent users' personal information to any third party for marketing purposes.
The primary purposes for which your information is used include: verifying user identity during registration and login; securely processing deposits and withdrawals in MYR; detecting and preventing fraud and suspicious activity; sending important notifications about your account, transactions, and platform updates; complying with legal and regulatory obligations applicable in Malaysia; and providing effective customer support when you reach out to atto3.
We also use aggregated, anonymised usage data to analyse platform performance, identify areas for improvement, and plan new features better suited to the needs of local users.
Platform Cookies & Tracking Technologies
What Cookies We Use
The atto3 platform uses technical cookies that are essential for the platform to function properly. These include session cookies to maintain your logged-in state, preference cookies to save your language and display settings, and security cookies to protect your account from unauthorised access.
We also use internal analytics cookies to understand how users interact with the platform — this helps us improve navigation, reduce page load times, and optimise the layout for smartphone users.
How to Manage Your Cookies
You can manage and delete cookies through your browser or app settings. However, disabling certain technical cookies may affect platform functionality — for example, you may be required to log in again each session if session cookies are turned off.
Atto3 does not use third-party cookies for advertising or cross-site tracking. All cookies in use are strictly for platform operations and are never shared with external advertisers.
Data Storage, Sharing & Security Measures
Data Storage & Retention Period
Atto3 account and transaction information is stored on secure servers with data encryption in transit and at rest. Your personal data is retained for as long as your account remains active and for the period required after account closure to meet applicable legal obligations in Malaysia.
Third-Party Sharing
Atto3 does not sell or transfer users' personal information to third parties for marketing purposes. Information may be shared only in the following limited circumstances: with approved payment service providers to process your MYR transactions; with regulatory authorities or law enforcement when required under Malaysian law; and with technical service providers who assist in operating the platform's infrastructure, subject to strict confidentiality agreements.
Technical Security Measures
All communications between your device and atto3's servers are protected with encryption. Passwords are stored in hashed form and are unreadable by our staff. Our active monitoring system detects suspicious access attempts and automatically blocks unauthorised activity.
Your Personal Data Rights
As a registered atto3 platform user, you have the following rights regarding your personal information. To exercise any of these rights, please contact our support team via the email listed at the bottom of this page.
You have the right to request a copy of the personal information we hold about you. Requests will be processed within a reasonable timeframe, subject to the necessary identity verification.
If your personal information is inaccurate or out of date, you may request a correction through your account settings or by contacting the atto3 support team. Updates will be made within a reasonable timeframe.
You may request deletion of your personal data upon account closure, subject to record retention obligations stipulated under Malaysian law and the platform's audit requirements.
Policy Updates & How to Contact Us
Privacy Policy Updates
Atto3 reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes via in-platform notifications or their registered email address. The latest version of this policy will always be available on this page, with the effective date clearly displayed.
Continued use of the atto3 platform after any policy changes constitutes acceptance of the updated terms. We encourage users to review this page periodically to stay informed of our current privacy practices.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
Support Email: [email protected]
The atto3 team will endeavour to respond to all privacy enquiries within a reasonable timeframe. For more information on the platform's terms of use, please refer to the Terms & Conditions us. General enquiries can be addressed through the FAQ.
Have More Questions About Your Privacy?
Contact atto3 support, browse our FAQ, or register to start enjoying the platform with confidence that your data is handled securely.